Business Conference Keynote Speaker Micah Solomon Business Conference Keynote Speaker Micah Solomon Business Conference Keynote Speaker Micah Solomon Business Conference Keynote Speaker Micah Solomon
Business Conference Keynote Speaker Micah Solomon Business Conference Keynote Speaker Micah Solomon
Business Conference Keynote Speaker Micah Solomon Business Conference Keynote Speaker Micah Solomon Business Conference Keynote Speaker Micah Solomon Business Conference Keynote Speaker Micah Solomon
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Banking customer service speaker Micah Solomon

Banking Customer Service Keynote Speech Topic:
Bank You Very Much™ – Building brand equity by improving customer service, corporate culture, and the customer experience in the banking industry.

In this keynote speech topic now available to the banking industry, Micah Solomon covers how to provide an exceptional, loyalty-building customer experience - in a way that sustainably builds a bank’s bottom line even within today’s highly regulated environment.

He draws banking customer service, company culture, and customer experience lessons derived from standout examples including Umpqua Bank, The Ritz-Carlton, The Four Seasons Hotels and Resorts, Apple Computer, Oasis Disc Manufacturing, Zappos, USAA, Schwab, and other great companies inside and outside the banking industry as described in his #1 bestseller Exceptional Service, Exceptional Profit: The Secrets of Building A Five-Star Customer Service Organization and his upcoming book, High Tech, High Touch Customer Service (American Management Association/AMACOM Books).

Micah's style is uniquely memorable, visual, and often laugh-out-loud humorous. He has not once been accused of being boring, yet he manages to convey a significant amount of data to the audience - in a way they actually retain once Mr. Solomon has left the building.

NOTE: Micah Solomon most recently presented this topic as the keynote speaker at the recent NCBS Retail Banking Conference at the Four Seasons in Las Vegas.

NCBS 2011

 
Or Shoot Micah an EMAIL Or reach him on the phone: 484-343-5881
 

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Keynote Speaker Micah Solomon