four aces inc.
consultants • speakers • changemakers
Micah Solomon, President
484-343-5881

• customer service • customer experience • customer engagement • company culture • consumer trends • innovation • hospitality • millennial customers • entrepreneurship

Four Aces Inc., helmed by Micah Solomon, offers customer service consulting, customer experience consulting, culture change and company culture consulting, ​keynote speaking, training, content creation, and thought leadership.
A partial list of services offered: 
  • Consulting engagements dedicated to improving customer service, the customer experience, hospitality, internal customer service and the employee experience, and patient satisfaction/patient experience.
  • Culture change initiatives, dedicated to customer culture and to building a service-oriented, customer-focused company culture.
  • Collateral creation: Creating customer service frameworks, guidelines, key principles.
  • Video-based training and webinars
  • Keynote speaking, seminars, workshops, and training on customer service, the customer experience, and company culture. [visit speaking page]
  • Discreet mystery shopping with Action Report™
free chapters
About Micah
Micah Solomon is a bestselling author, consultant, and keynote speaker. A thought leader and expert on customer service, company culture, customer experience, innovation, entrepreneurship, and intrapreneurship, Micah is a regular contributor to Forbes.com

Forbes.com Contributer


Some background on Micah:
Micah Solomon is one of the world's leading authorities and hands-on consultants specializing exclusively in customer service, company culture, and the customer experience. He’s been named by The Financial Post “The New Guru of Customer Service Excellence,” and he specializes in creating five-star customer service with an eye toward bottom line results. Micah is a bestselling author, consultant, and keynote speaker, and his books have been translated in more than a half-dozen languages and are the recipients of multiple awards. Micah is a frequent and prominent contributor to Forbes.com and Inc.com on the subjects of customer service, the customer experience, and company culture, and his expertise has been featured in Bloomberg BusinessWeek, ABC, CBS, NBC, CNBC, and the Harvard Business Review.

Industries of Particular Focus and Interest:
  • Associations and Franchisee Groups
  • The Automotive Industry and Automotive Retailing
  • B2B, the Building Trades, and Manufacturing
  • Country Clubs, Athletic Clubs, and related Membership Organizations
  • Entertainment and the Music Industry
  • Financial Services
  • Government – Federal, State, Municipal & Local, as well as Contractors to these Entities
  • Healthcare, Hospitals, and Medical Practices (Patient Satisfaction and Patient Experience)
  • HNWI-focused organizations and industries
  • Higher Education and K-12 Education
  • Homecare and Assisted Living
  • The Hospitality Industry (clients include some of the great hotels and brands of our time)
  • The Insurance Industry
  • Law Firms & The Legal Industry
  • Marketing and PR Firms
  • Mortuary services and Deathcare
  • Nonprofit Organizations and Philanthropies
  • Real Estate
  • Retail, Ecommerce, and Omnichannel
  • Retail Banking and Credit Unions
  • SaaS
  • Spas, Salons, and related operators in the Service Industry
  • Technology, IT, Information Services
  • The Travel Industry
  • The Hospitality Industry (clients include some of the great hotels and brands of our time)
  • The Insurance Industry
  • Law Firms & The Legal Industry
  • Marketing and PR Firms
  • Mortuary services and Deathcare
  • Nonprofit Organizations and Philanthropies
  • Real Estate
  • Retail, Ecommerce, and Omnichannel
  • Retail Banking and Credit Unions
  • SaaS
  • Spas, Salons, and Related Operators in the Service Industry
  • Technology, IT, Information Services
  • The Travel Industry
“Bring Micah to your organization to hear what he has to say. It will change your business.” – Jon Mueller, 800-CEO-READ